I had a Diehard battery installed at Sears on 8/06. When I was told my car was finished a note on the receipt said my car wouldn't run. Yet I got it to start and I drove off only to have my car loose power on the interstate while driving in a peak traffic time on 8/14. They left the terminals loose and it damaged the alternator. Now Sears only wants to give me a discount on an alternator a resolution.
I believe my life to be worth more than a discounted alternator. Sears wasn't there as a tractor trailer's brakes were smoking trying not to hit me. I nearly loss my life on the highway that afternoon (and more than likely would have had it been at night) because of them. Trying to get them to even return a call was like pulling teeth.
I've escalated my complaint to the Govenor's office in hopes of getting justice. You can best believe that I won't by anything from Sears again.