Sears sold a $2000 washing machine that did not work from the start. Also sent wrong colored pedestals.
I waited a week for a repairman who did not know for sure what was wrong.
Ordered a part to be sent to me. Told it was on the way, then called to say it was on back order. Could not speak to anyone on phone until I screamed "HELP". Could not get a manager on the phone.
Had to drive 40 miles and wait for an hour to speak to a manager. Maybe will get a new machine next week.
You noticed I said maybe.