Bought a new Kenmore Refrigerator stops cooling call SEARS, because it is under warranty, they offer to sell me another warranty, just in case it's a part not covered. I purchase warranty for $275.
The repairman arrives 5 days later, tells me it is the compressor and it will be covered however, can't get part until Thurs., and he can't come back till Sat. to install it, just to busy. (I can see why it seems everything from SEARS is broken all over the country). My part arrives on Wed, I patiently wait on Sat, between 1 & 5, for my repairman.
At 3:30 I get a call that my repairman has called off and there is no other appts. available until Sep 30th another 10 days. Really!
I cancelled my Sears Charge Acct, also requested refund for my $275.00.
SEARS is a sinking ship, it's a shame after all these years this has what it's come too! These American jobs aren't worth saving!
Monetary Loss: $2100.