Trying to place an order for blinds. Online catalogue states 'Today only 30% off".

Enter the size I need and the price quoted is 'Sale Price $46.74; Regular price $54.99'; not even 10% off, let alone 30%.

OK, so I call it in to get the correct price since online is wrong. Let me cut to the chase. After attempting to order this item which took 3 calls over 2 days, 4 sears order or customer service reps, and 2 hours of my time, their solution was ludicrous. Pay the higher price and then call us for a refund.

Seriously?? I spoke with 4 reps over 2 days and no one ever saw a note about the order on my file. If I were to call about the refund in 2 weeks...??? No doubt the response would be the same I've heard from each rep now.

'I'm sorry but I don't see anything on your file.'

Calling Sears now is like calling Bell; lengthy, aggravating, and pointless.

I left Bell. No reason to shop at Sears

Product or Service Mentioned: Sears Website.

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