Purchased a refrigerator and stove from newly opened Sears Outlet in Brooksville, Fl. Manager Patrick recommended I have merchandise delivered to my home. On Tuesday evening delivery company called to confirm delivery for Wednesday between 2:30 P.M. and 4:30 P.M.
On Wednesday, I moved out my old refrigerator and stove anticipating my new appliances would arrive later in the day. At 5:20 P.M. I started to get concerned so I phoned Sears Outlet and spoke with Chris who said he would call delivery company. Delivery company told him delivery would be made at 5:22 P.M. After another hour with no appliances my wife called and spoke with Chris who said he would call delivery company again and would call us back. Well we are still waiting for Chris to call us back - when we called the store we found out that Chris had gone home for the evening. Needless to say we never received our appliances. By the way another brain surgeon named Pete from Sears Outlet whom my wife spoke with made up more lies and even said that the delivery company delivers in our area on a different day. Do yourself a favor and avoid SEARS OUTLET (they are very unorganized) in Brooksville and purchase your appliances from BEST BUY, HH GREGG or any other dealer.