Not resolved

Bought a Bosch dishwasher from Sears Outlet and they removed our old one THEN discovered they had the wrong replacement. Installed the one we DIDN'T want and promised to change it out ASAP.

Well, the work order was lost, then found, then cancelled, then reinstated. The Sears Outlet store guys tried to help but their *** installation sub-contractor wouldn't fix it. Still waiting! How do I escalate this?

I posted on Sears Outlet Twitter site that I wanted the phone number to Lowe's!

So far their crack social media customer service team is asleep at the wheel. Trip to Lowe's in my immediate future.

Monetary Loss: $300.

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