Manufacturer: Sears Category: Repair Clear all filters (5 of 5 reviews match)
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Back in October 2016 my oven broke and a rep from Sears came to my house. He ordered parts and charged me in advance the estimated amount of $380.91. He ended up not using a part and he took it back. He told me I would receive a check in the mail with a $131.70 refund...
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rollo2016

rollo2016 The fact that he demanded payment in advance should have told you something was awry.

1.0
#1027194
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Sears sent someone out a few weeks later. They ordered a top and gave us a date. My mom waited all day from 8am to 5pm as instructed. NOONE called or came out. Sears said that they forgot and rescheduled for today. The called and had to reschedule for next month...
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h.kitchener

h.kitchener Your experience seems to be common now with Sears. Best to shop elsewhere.

I contacted Sears online for appliance repair. The tech came to my house and took my stove apart my stove is still apart he did not put it back together He took my check and said that he would come back in two weeks. I asked how could I cancel because two weeks is two...
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I prchased a gas range from Sears: paid for install and extra code ***. After tech left I noticed the door would not shut properly, so I called repair for the Brand new range. Repairman came the next day and played with the door and said it couldn't be fixed and I'd...
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Yesterday I had set up an appointment for an oven repair between the hours of 10 and 2 PM.I rearranged several appointments and meetings for the appointment and waited for the oven repair person to show up. Toward the end of the four hour window I decided to look...
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I didn't like
  • Horrible customer service
#701819
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