Sears Oven Repair Reviews

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I prchased a gas range from Sears: paid for install and extra code ***. After tech left I noticed the door would not shut properly, so I called repair for the Brand new range. Repairman came the next day and played with the door and said it couldn't be fixed and I'd need an exchange which was fine with me. Here's where the Sears nightmare started. After speaking with "resolution specialist", I was told the repairman worded his report wrong and...
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1.5
#847621
Yesterday I had set up an appointment for an oven repair between the hours of 10 and 2 PM. I rearranged several appointments and meetings for the appointment and waited for the oven repair person to show up. Toward the end of the four hour window I decided to look further into the details of my confirmation and verify I had the time correct. I was surprised to find out that my time has been changed WITHOUT any email or phone notification. I...
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I didn't like
  • Horrible customer service
#701819