Mower was delivered, not put together properly.Three weeks later they came with another mower, it was the same as the first one.
I told them to take both mowers back and refund my money. This was on May 5,2015. Today is May 28th, Sears still has not refunded my money. I know that both mowers are in the Sears warehouse, I spoke the assistant warehouse manager.
I am at a loss for what to do. I filed a complaint with the Better Business Bureau on May 21st, 2015.
Sears has ten days to reply to the complaint.Then what ?
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