Product: Sears Pick Up Service Clear all filters (0 of 6 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:

Purchased a mattress/box springs from Sears.com. On orders over a certain amount they waived their $25.00 haul away fee of your old mattress/box springs. The day my new mattress/box springs was delivered, they carted my old mattress/box springs to the driveway and...
Read more
2.6
Product
Sears Pick Up Service
I liked
  • Price
I didn't like
  • Deceptive haul away practices
#1203351
Reply to reviews
I ordered a compressor from sears outlet...a week and half passed before i could make the drive to Houston to get it....once i get there they get my order and tell me the item does not exist. I drove 130 miles to pick it up. One would think that since i got an email...
Read more
vboss5764
vboss5764

Sears customer service has gone to {{Redacted}}.

4.2
Product
Sears Pick Up Service
#1180531
Reply to reviews
I bought a washer and dryer from Sears. First washing machine came banged up, called to have it swapped out. That took 3 phones. I also paid for a pick up and haul away service. 2 months later I'm still waiting for them to pick up. I call every week and every week they...
Read more
3.3
Product
Sears Pick Up Service
I liked
  • Sale personal in store
I didn't like
  • Abominable customer service
#1132478
Reply to reviews
Weeks went by and Sears never called or emailed me. I called to inquire about the status of the order, they said they would call me back. They never did. I called again after waiting a couple of weeks, the best they could do was refund my money and have me re-order....
Read more
1.0
Product
Sears Pick Up Service
I didn't like
  • Wasting my time
  • Not following up
  • Powerless employees
#1129812
Reply to reviews
Ordered washing machine 8-31 for instore pickup (was told it would be tuesday 9-4) it didnt come, on thursday 9-7 my app showed it was delivered so i call the 1800# and they say yes it was delivered.Luckly I called the actual store to find out it was not there it was...
Read more
1.0
Product
Sears Pick Up Service
#1098675
Reply to reviews
4 phone calls and one week later the unit is still sitting in my driveway waiting to be picked up. Worst customer service ever!!!! For this reason I cancelled a refrigerator that I ordered from sears. Keep this up sears and you will lose more customers. No one in your...
Read more
1.0
Product
Sears Pick Up Service
I didn't like
  • Installer and customer service
#956065
Reply to reviews