Not resolved

Purchased new appliances from Sears in Oct 2009 for my new home; biggest mistake of my life! Now March and Kenmore Range has malfunctioned.

The troubleshooting tech told me that it was an electrical malfunction/monopoly and would require on site service. The earliest available date is 7 days from today which is unacceptable to me when this is causing a potential fire hazard.

I've spoke with atleast 15 people and noone is willing to escalate the repair. I've located company authorized to perform warranty work, 15 miles from home and Sears will not authorized the work request!

Product or Service Mentioned: Sears Repair.

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