I went to Sears at Ridgmar mall in Fort Worth, TX. It took 3 hours the day before thanksgiving.
We obviously got a new employee. She couldn't ring us up to pay, but she said she would order them and have me pay on Dec 3rd upon pickup. The day came and no pictures. I talked to someone that night and she said she would print them.
I spoke to the manager, Misty, the next day and as unprofessional as she is, she made no attempt to apologize and only had "Hunny, I got them right here" to say.
She was rude and made no attempt to figure out where all things went wrong.. very inconvenient and I WILL NEVER GO BACK TO SEARS AGAIN!
Product or Service Mentioned: Sears Manager.