I purchased a pro series tractor in August and now it will not move forward. When I called they said they would call back in 48 hours.
They never did. After a week I called back and they said it would be another 5 weeks to look at the machine that is under warrentee and it would cost me $140.
They did not tell me this at purchase and I left thinking I had a 2 year warrentee.
I spend several thousand dollars at Sears but if this is how they are going to take care of customers I will not shop there again.
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