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I have had a problem with Sears Kenmore washer from day # 1. Worse , has been the negligent and poor customer service provided by Sears .

Poor record keeping , poor customer service , miscommunication, stringing the customer along , hanging up on consumer when trying to seek a remedy.... etc, etc., etc. If you've had a similar problem please reply to this thread with your email as I am going to be starting a class action suit against Sears Holdings , LLC. Please reply with a description of what you bought and what troubles you experienced with your item, along with how warranty support failed you.

Please include contract info such as phone # or email address. The legal team will review and get in touch with some of you .

Thank you . MS

Product or Service Mentioned: Kenmore Washing Machine.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: Full refund.

I didn't like: Poor customer service.

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