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I spent $400 for a scooter for my son and paid extra for shipping not only did I call them 5 times but every time they did the same to me and gave be reference numbers and gave me the runaround just to get off the phone. Well here it is Christmas Eve and the scooter is not here and now has a delivery date January 5th.

And the only reason I got that answer is I contacted the manufacturing company myself. It won't ruin Christmas by any means but Sears is a *** company this explains why they are closing their stores one after another

Reason of review: Problem with delivery.

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