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the protection plan is ajoke on cellular phones you send them off for 2-3 weeks and do with out until thay send you a gift card consumer cellular is ajoke thay want help people eather don't buy anthing from sears. these place sell junk and motoroa phones is junk don't shop at sears thay tell lies and thay hire all Mexicans and chinanees people from far off states . buy from sprin or bark mobile local not from far off people .you cant get refund on things at sears you have to take gift card and I like cash not check it my money and I want a refund don't buy sears there liers and cheaters .

Monetary Loss: $15.

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