Product: Sears Protection Plan Clear all filters (51 of 51 reviews match)
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Our Sears bought washing machine is broken. We have the service contract. We called the number provided and we got a prompt reply and a repairman came and told us the problem but did not have the parts needed to make the repair. He ordered them and said they would be...
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Sears Protection Plan
I didn't like
  • Response to the issue
#1221360
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Sears - Insurance policy is not being taken care of

I have a Vacum Cleaner purchased like 3 years ago and purchased insurance of 3 years protection under sears. After it broke contacted them even I have a valid insurance policy expiring May 2018 but they are not valuing that. I will have to take it to the company leadership because I have proof in hand
1.0
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Sears Protection Plan
#1214101
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To top that off he hung up on me immediately after, I ask who was being a jerk. Last protection plan I purchase from Sears and probably the last Craftsman product I buy. Don't believe their protection page that if they cant help you that they will have someone come...
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1.3
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Sears Protection Plan
I didn't like
  • Telephone firewalls for customer service
  • Poor management and service
#1196744
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I have a service protection plan with Sears on my L.G refrigerator my frigerator went out again for the first time in July its not working again for a different problem I'm dibate need to keep medicine refrigerator refrigerator has not work sents oct I've this time its...
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Anonymous
Anonymous

"dibate"what is that word??????

1.9
Product
Sears Protection Plan
#1151851
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I placed the call with Sears Home Warrant at that time. The local serviceman came to my home on 11/3 (the earliest date). He advised us the part would take 7 - 14 days to come in. I called the serviceman on 11/13 and left a message on the answering machine (please...
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pwimer
pwimer

We had a nightmare experience with them through their warranty plan. Dealt with them for over nine months to get a refrigerator repaired. Had numerous service calls and it was...

Product
Sears Protection Plan
#1137902
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So frustrated with Sears repair service. I have a dish washer that has gone on the blink. Called for a repair appointment and ended up speaking with someone in the Philippines who spoke broken English and was very difficult to understand. But I did finally get an...
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Anonymous
Anonymous

Just call and cancel it they will give you a refund. Hire a reputable local repair company you will be glad you did. When they do show up it will be a salesman who can’t fix i...

1.0
Product
Sears Protection Plan
I didn't like
  • Customer service
#1133136
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Yo pague casi 7 años de aseguranza y al final no cubrio porque el tecnico dijo que se hecho a perder por negligencia, Yo pague mi propio tecnico y el diagnostico fue diferente del tecnico de Sears, En mi experiencia Sears esta tratando de ahorrar y no arreglar los...
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1.0
Product
Sears Protection Plan
I didn't like
  • Repair service
  • Not recieving my dryer ir having my money immediately refunded
  • No one will help
#1131978
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Sears wants 700$ to clean the furnace that they have maintained for over 30 years. and that may not fix it. My father is dying in my home and wants to die in his of more then 50 years. And they will not fix the furnace. .. No reason their going under. They say never...
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Sears Protection Plan
#1130442
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I have condensation on the back of fridge the Sears repairman stated if it got worse I should call. In the meantime my ice maker quit working. A third party repairman has supposedly fixed it. It has been 24 hours I have 3 cups of ice. Thank heavens we have a portable...
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Sears Protection Plan
#1116319
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In October of 2015 our microwave went out and we had Sears service come out repair it. (Just a fuse!) When I made the appointment the representative sold me a repair warranty which she said would cover all the appliances in the home, regardless of their age or make! It...
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1.0
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Sears Protection Plan
#1114671
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