Product: Sears Protection Plan Clear all filters (0 of 55 reviews match)
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Shame on me for not fully reviewing the Sears Maintenance Agreement. Had my Washer service in April 2018. They talked me into doing the maintenance agreement for $49.95 per month for 1 year, and it would cover All my appliances. Little did I know that I would have to...
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Anonymous
Inge

I Have my own complain but I know what she is going true

1.0
Product
Sears Protection Plan
I liked
  • Promises of quality which in turn were false
I didn't like
  • Dishonesty and not keep word
#1307983
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Sears - Bought the service plan.

Bought the service plan with the dishwasher. but it’s been broke about a month and some of the parts are on back order.
Product
Sears Protection Plan
#1281962
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called Sears right away confirmed that yes we were do with free installation ..we Let It Go for a couple of days but since our home is being sold couldn't wait all that much longer ..long story short after 15 days, 10 different phone numbers, and the same quotes from...
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1.4
Product
Sears Protection Plan
#1260138
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First when you need sears to spend money on your appliance they send you to a foreign land on the phone and you cannot understand the person you are talking to. Then when you need parts the time frame, One week for the first Tecnition to show up, then they will order...
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Product
Sears Protection Plan
I didn't like
  • Protection agreements
#1249827
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Our Sears bought washing machine is broken. We have the service contract. We called the number provided and we got a prompt reply and a repairman came and told us the problem but did not have the parts needed to make the repair. He ordered them and said they would be...
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Product
Sears Protection Plan
I didn't like
  • Response to the issue
#1221360
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Sears - Insurance policy is not being taken care of

I have a Vacum Cleaner purchased like 3 years ago and purchased insurance of 3 years protection under sears. After it broke contacted them even I have a valid insurance policy expiring May 2018 but they are not valuing that. I will have to take it to the company leadership because I have proof in hand
1.0
Details
Layout of Store
Product
Sears Protection Plan
#1214101
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To top that off he hung up on me immediately after, I ask who was being a jerk. Last protection plan I purchase from Sears and probably the last Craftsman product I buy. Don't believe their protection page that if they cant help you that they will have someone come...
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1.3
Product
Sears Protection Plan
I didn't like
  • Telephone firewalls for customer service
  • Poor management and service
#1196744
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I have a service protection plan with Sears on my L.G refrigerator my frigerator went out again for the first time in July its not working again for a different problem I'm dibate need to keep medicine refrigerator refrigerator has not work sents oct I've this time its...
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Anonymous
Anonymous

"dibate"what is that word??????

1.9
Product
Sears Protection Plan
#1151851
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I placed the call with Sears Home Warrant at that time. The local serviceman came to my home on 11/3 (the earliest date). He advised us the part would take 7 - 14 days to come in. I called the serviceman on 11/13 and left a message on the answering machine (please...
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pwimer
pwimer

We had a nightmare experience with them through their warranty plan. Dealt with them for over nine months to get a refrigerator repaired. Had numerous service calls and it was...

Product
Sears Protection Plan
#1137902
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So frustrated with Sears repair service. I have a dish washer that has gone on the blink. Called for a repair appointment and ended up speaking with someone in the Philippines who spoke broken English and was very difficult to understand. But I did finally get an...
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Anonymous
Anonymous

Just call and cancel it they will give you a refund. Hire a reputable local repair company you will be glad you did. When they do show up it will be a salesman who can’t fix i...

1.0
Product
Sears Protection Plan
I didn't like
  • Customer service
#1133136
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