I have a dishwasher that isn't even 4 years old. I also have a Sears Protection Warranty that is on that dishwasher.
First, I was told by the salesperson that after 3 repairs, the 4th one would designate that the dishwasher would be replaced. That hasn't occurred. We are now on our 6th repair as of today and now they are saying it has to be the same part going out more than 3 times in 12 months for it to be replaced. It takes 4 weeks or more to get a repairman here and another 4 weeks if parts are needed.
It has leaked on our floor and ruined our floor twice now, which they won't cover. It is their defective dishwasher that has caused the problem to begin with. They were just here earlier today for 3 problems. The repairman claimed he felt that he got the problems resolved.
I just tried to run it and it died again after less than 20 minutes of operation. They cannot get back here until December 21st.
Product or Service Mentioned: Kenmore 66513269k110 Dishwasher.
Reason of review: Warranty issue.
Monetary Loss: $4500.
Preferred solution: Let the company propose a solution.
I didn't like: Products are defective, Service response, Damage to house.