Product: Sears Range Repair Clear all filters (14 of 14 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.0
Details
Sears home service warranty I purchased a Samsung range from Sears at the Ohio Valley Mall and I also purchased the three-year warranty on November 18, 2015 and I started calling August 2016 for the same problem my range oven door will not close I have to use a chair...
View full review
2 comments
Anonymous
#1414251

My problem has been resolved with my range when I posted my complaint on December 6, 2017 I received a phone call the next day it took a little time for them to resolve but I did get it resolved and I'm very pleased

View more comments
Review
#1143247 Review #1143247 is a subjective opinion of poster.
Service
Sears Range Repair
Reason of review
Warranty issue
1.2
Details
We purchased a Kenmore pro appliance combo(fridge,microhood,glass top ramge) from sears and we have had nothing but problems with product, specially glass top range, the glass had ctacked 4 times and not once have they diagnosed the problem their technician...
View full review
1 comment
Anonymous
#1358623

The higher authority is a lawyer, bbb, and the news media. You will never get anywhere with this company good luck. Rochester NY

Review
#1085091 Review #1085091 is a subjective opinion of poster.
Service
Sears Range Repair
Reason of review
Poor customer service
1.0
Details
After not receiving a phone call from Sears I called them to be told someone would be here between 145 and 345 This is the 7th Time I had to repair the same stove. Took the day off work for nothing. Thanks Sears for thinking that my time is not important. Tried to...
View full review
1 comment
Anonymous
#1338028

Use another repair company they are going under and their service is terrible. A lot of techs quit or were let go.

If you have a warranty and are stuck with them call the bbb and news media. Rochester, NY

Review
#1058211 Review #1058211 is a subjective opinion of poster.
Service
Sears Range Repair
Reason of review
Poor customer service

Sears Range Repair Review

1.5
Details
Stove needed repair- mailed me the part and service team never gets to your house during their assigned time- no accommodations for previous inconvenience no way to escalate a concern
View full review
Review
#994472 Review #994472 is a subjective opinion of poster.
Service
Sears Range Repair
Reason of review
Poor customer service