Manufacturer: Sears Category: Repair Clear all filters (23 of 23 reviews match)
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I had a service appointment for my Kenmore Refrigerator on May 3, 2017 between 10 a.m. and 2 p.m. The appointment was confirmed three times on May 2, 2017. At noon on May 3 I went on their on line tracking site to see where the tech was and the site had no record of my...
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offconsumerpissed
off***sumer***ed

"When the tech shows up on May 15 I am going to tell him, I am sorry but i cancelled the appointment and they must have forgotten to tell you."You seem like absolutely the wor...

Product
Sears Refrigerator Repair
#1042446
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bought 3 door refrigerator 4 years ago--continual problem with ice maker--repair has been contacted and come out about 20 times--each time we are told about items that needed to be repaired--after spending almost as much money as the refrigerator cost new--ice maker...
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Anonymous
Anonymous

Contact the bbb and local news media. Rochester NY

Product
Sears Refrigerator Repair
#1041627
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BUYER BEWARE: After research of the Kenmore Elite fridge/bottom freezer, I purchased it in March 27, 2016. I changed air and water filters as instructed. The warranty expired on March 29, 1017. On April 3, 2017 an error code appeared on control panel and fridge stopped...
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Anonymous
Anonymous

It's a kenmore sears has to do the waranty work

Letitgo
Letitgo

Who designed the fridge? Not Sears right? Call the manufacturer!!

Product
Sears Refrigerator Repair
#1034781
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Sears Refrigerator Repair Review

#903933
Aweful business practice. Waited for a service tech to come fix my fridge. Waited 3 days for appointment and nobody showed. Wasted 8 hours, was told 4 times that somebody was still coming. The best they could do is reschedule in 3 more days. No thank you, will never purchase products or warranties from sears again, and i planned on buying a Kenmore elite from sears for our new house.
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Sears Refrigerator Repair Review

#885504
1.5
Bad repair service. 2 weeks and the 3rd repair company has not done nothing but lie to me. I paid for extended warranty and the ice makers breaks down often. You get thenough run around from call center. If you can get a supervisor they lie to you.I am do pissed at Sears!
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Sears - Never buy there again
Sears - Never buy there again
Sears - Never buy there again
Sears - Never buy there again
Sears - Never buy there again
We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times. They have Replaced major parts every time. Yet they refuse to replace the $550.00 appliance after we have lost...
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Product
Sears Refrigerator Repair
I didn't like
  • Worst
#1024703
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Called Sears to service my refrig...ice maker making ice but won't dispense thru the door...service person shows up...after 15-20 minutes says it's an electronic problem...charges me $100 to NOT diagnose and says it could be a couple of things and it would be approx...
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1.0
Product
Sears Refrigerator Repair
#1002266
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com 1) Per Exhibit A, I purchased a Kenmore Elite Refrigerator, Model 79572053110, on August 13, 2011 with delivery and possession happening in early October. Although the refrigerator was expected for delivery in mid-September, it was just out of manufacturing in...
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1.0
Product
Sears Refrigerator Repair
#989849
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SEARS SUCKS ***!!! I will never buy anything from Sears ever again. I will never set foot in a SEARS store again. I will not let my family shop there. I spent a ton of money with them in last 18 months buying a washer/dryer set, microwave, stove/oven, dishwasher,...
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1.8
Product
Sears Refrigerator Repair
#932945
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Reference my refrigerator under a Sears Home Appliance Warranty You all are a bunch of bastards. I waited for five hours on September 5, from 1.00 to 6.00 p.m. No one called or showed up. Finally, after calling what seems to be a million times and kissing every ugly...
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Product
Sears Refrigerator Repair
I liked
  • Ice people
I didn't like
  • Unhelpful and inconsiderate customer serv
#931448
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I am in the apartment business and we would never let a resident go 40 days without a refrigerator! Buyer beware. I WILL NEVER BUY ANOTHER SEARS APPLIANCE - EVER IN MY LIFE. I will also let the company I work for know not to purchase Sears appliances for the apartment...
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Anonymous
Anonymous

Dont let the door hit ya where the lord split ya.. Im sure lowes or home depot is much better. FYI.. Sears doesnt make appliances..Never has. They sell the same stuff everyone...

1.0
Sears Ridley Park, Pennsylvania
Product
Sears Refrigerator Repair
I didn't like
  • Poor repair service
#920068
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Called back they said I have an appointment for the ninth between eight and 12! I have been without a refrigerator for two weeks now, my family and I have been living out of a cooler. This is totally unacceptable, terrible service. Very frustrating! They say they have...
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1.7
Product
Sears Refrigerator Repair
#915053
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