Manufacturer: Sears Category: Repair Clear all filters (20 of 20 reviews match)
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Sears - Never buy there again
Sears - Never buy there again
Sears - Never buy there again
Sears - Never buy there again
Sears - Never buy there again
We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times. They have Replaced major parts every time. Yet they refuse to replace the $550.00 appliance after we have lost...
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I didn't like
  • Worst
#1024703
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Called Sears to service my refrig...ice maker making ice but won't dispense thru the door...service person shows up...after 15-20 minutes says it's an electronic problem...charges me $100 to NOT diagnose and says it could be a couple of things and it would be approx...
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com 1) Per Exhibit A, I purchased a Kenmore Elite Refrigerator, Model 79572053110, on August 13, 2011 with delivery and possession happening in early October. Although the refrigerator was expected for delivery in mid-September, it was just out of manufacturing in...
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Sears Refrigerator Repair Review

#903933
Aweful business practice. Waited for a service tech to come fix my fridge. Waited 3 days for appointment and nobody showed. Wasted 8 hours, was told 4 times that somebody was still coming. The best they could do is reschedule in 3 more days. No thank you, will never purchase products or warranties from sears again, and i planned on buying a Kenmore elite from sears for our new house.
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Sears Refrigerator Repair Review

#885504
1.5
Bad repair service. 2 weeks and the 3rd repair company has not done nothing but lie to me. I paid for extended warranty and the ice makers breaks down often. You get thenough run around from call center. If you can get a supervisor they lie to you.I am do pissed at Sears!
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SEARS SUCKS ***!!! I will never buy anything from Sears ever again. I will never set foot in a SEARS store again. I will not let my family shop there. I spent a ton of money with them in last 18 months buying a washer/dryer set, microwave, stove/oven, dishwasher,...
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Reference my refrigerator under a Sears Home Appliance Warranty You all are a bunch of bastards. I waited for five hours on September 5, from 1.00 to 6.00 p.m. No one called or showed up. Finally, after calling what seems to be a million times and kissing every ugly...
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I liked
  • Ice people
I didn't like
  • Unhelpful and inconsiderate customer serv
#931448
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I am in the apartment business and we would never let a resident go 40 days without a refrigerator! Buyer beware. I WILL NEVER BUY ANOTHER SEARS APPLIANCE - EVER IN MY LIFE. I will also let the company I work for know not to purchase Sears appliances for the apartment...
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Anonymous

Anonymous Dont let the door hit ya where the lord split ya.. Im sure lowes or home depot is much better. FYI.. Sears doesnt make appliances..Never has. They sell the same stuff everyone...

1.0
I didn't like
  • Poor repair service
#920068
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Called back they said I have an appointment for the ninth between eight and 12! I have been without a refrigerator for two weeks now, my family and I have been living out of a cooler. This is totally unacceptable, terrible service. Very frustrating! They say they have...
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i am thoroughly disgusted with sears technicians, customer service, and the whole process they use. i have not a fridge since the end of July. It took them 10 days to come and look @ it only to diagnosis wrong telling me it was the thermostat had to wait another week...
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I bought a refrigerator from their outlet store. It had a bad thermastat. Within 3 weeks it died and I lost my entire refrig and freezer! I spent alot of time on the phone making an appt for repair which the BEST they could do was 5 days later. Seemed that they...
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I didn't like
  • Replacement guarantee
#907588
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 even thou they had instruction to due so! 3rd freezer is a ICE FOLLIEI have to defrost it once a week or I cannot get to any of my food items, as they are ingulf in ice. I have been told that they are replacing it and that a company will be calling me that has...
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I liked
  • Nice salesman
I didn't like
  • Lies of warrenties
  • Dishonest
#899347
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