Product: Sears Refrigerator Repair Clear all filters (0 of 62 reviews match)
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Refrigerator repair took four and a half weeks. I had to continue to call the Indian call center with no help with expediting my repair. They do not have enough repairmen to facilitate the need. I had the parts at my house and they couldn’t get someone out for two...
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2.7
Product
Sears Refrigerator Repair
I didn't like
  • Length of time and effort to resolve
#1222001
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On 3/15/18 I called for a service man to repair the seal on my refrigerator be replaced. Sears gave me a date of 3/17/18 between 1pm and 5pm at 6:45 pm the service man called an said he could not make it. They rescheduled my appointment for 3/22/18 between 1pm and 5pm...
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1.6
Product
Sears Refrigerator Repair
I didn't like
  • I am very upset and dissattisfied
#1221408
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Kenmore Elite (LG) Model 795.72063.112 purchased in June of 2013. Roughly 4-1/2 years old. August of 2013: I call to ask about my refrigerator being so loud that I had to turn up the volume on the tv in the next room over. I told them it was sold to me as the quietest...
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1.4
Product
Sears Refrigerator Repair
I didn't like
  • 7 weeks of dealing with a broken fridge under warranty
#1220251
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He walked in the house to look at my refrigerator and said it had to be unplugged for 24 hours till he could work on the unit. I had noted on the service complaint that the unit was not defrosting. He did not have any replacement parts. I ordered the part and...
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Product
Sears Refrigerator Repair
#1218839
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I bought a Frig from Sears in Waterford CT a year ago for $1,000.00 The water filter just got stuck so I couldn't pull it out to replace it with a new one. I called Sears repair and they sent out a guy. First of all, they never told him why he was coming, so he didn't...
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Anonymous
Anonymous

That is sears practice, present a estimate double than what it should cost you then offer you a house warranty with a discount on your repair. I would stay clear of them. Roch...

1.0
Product
Sears Refrigerator Repair
I didn't like
  • Are blood sucking vultures
#1211326
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My refrigerator is making a horrble sound. Scheduled an for repair on march 12 with live person, never got a cll, so i called sears said there was no appt for 3/12/18 its for friday 3/16/18, i cant do friday i work. So she scduled it for 3/15/18 8-12am. Just got call @...
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Product
Sears Refrigerator Repair
#1210965
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Sears is awful - I had a service tech come to my house to fix a refrigerator - It took 7 days for them to come to my home. they guys says this is what we need and parts were ordered to be shipped directly to my home. another 8 days. when the tech come back (different...
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Anonymous
Anonymous

True! Sears home warranty customer service was very bad, very disappointed, even the supervisor was same. worst ever. I had exactly same experience with my dish wash replaceme...

1.0
Product
Sears Refrigerator Repair
I didn't like
  • Not returning my phone calls
#1209335
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I am a SEARS customer. I purchased a refrigerator from the SEARS outlet in Lenexa, KS 6 weeks ago. The fridge immediately stopped working. We had a technician come out and he said we needed some parts to fix it. We had to wait two weeks for the parts to come in. The...
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1.0
Product
Sears Refrigerator Repair
#1207275
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Sears - Fake Warranty and Horrible repair Service
I have been dealing with Sears repair and Home Warranty with no satisfaction on the repair of my Kenmore Coldspot refrigerator. I have tried getting the issue resolved since August 2017, to no avail. They keep ordering parts that do not work and have replaced the main...
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Anonymous
Anonymous

Sounds like a sears repair, contact your local news media and the bbb to get results. Rochester NY

1.0
Product
Sears Refrigerator Repair
I didn't like
  • I hate
  • Length of time and effort to resolve
  • Fake warranty that dont stand up to promise
#1204343
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In Dec 2017 my Kenmore fridge overheated (bulbs wouldn't turn off). I called Sears and the Philippines call center indicated this was a defect and was fully covered by a recall (yay!). Fast forward 3 months - my fridge is still not fixed. I have dealt with the...
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Product
Sears Refrigerator Repair
I didn't like
  • Sears customer services sucks
#1200357
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