Manufacturer: Sears Category: Repair Clear all filters (25 of 25 reviews match)
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I am in the apartment business and we would never let a resident go 40 days without a refrigerator! Buyer beware. I WILL NEVER BUY ANOTHER SEARS APPLIANCE - EVER IN MY LIFE. I will also let the company I work for know not to purchase Sears appliances for the apartment...
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Anonymous
Anonymous

Dont let the door hit ya where the lord split ya.. Im sure lowes or home depot is much better. FYI.. Sears doesnt make appliances..Never has. They sell the same stuff everyone...

1.0
Sears Ridley Park, Pennsylvania
Product
Sears Refrigerator Repair
I didn't like
  • Poor repair service
#920068
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Called back they said I have an appointment for the ninth between eight and 12! I have been without a refrigerator for two weeks now, my family and I have been living out of a cooler. This is totally unacceptable, terrible service. Very frustrating! They say they have...
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1.7
Product
Sears Refrigerator Repair
#915053
Reply to reviews
i am thoroughly disgusted with sears technicians, customer service, and the whole process they use. i have not a fridge since the end of July. It took them 10 days to come and look @ it only to diagnosis wrong telling me it was the thermostat had to wait another week...
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Product
Sears Refrigerator Repair
#911447
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I bought a refrigerator from their outlet store. It had a bad thermastat. Within 3 weeks it died and I lost my entire refrig and freezer! I spent alot of time on the phone making an appt for repair which the BEST they could do was 5 days later. Seemed that they...
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Sears Montvale, New Jersey
Product
Sears Refrigerator Repair
I didn't like
  • Replacement guarantee
#907588
Reply to reviews
 even thou they had instruction to due so! 3rd freezer is a ICE FOLLIEI have to defrost it once a week or I cannot get to any of my food items, as they are ingulf in ice. I have been told that they are replacing it and that a company will be calling me that has...
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Product
Sears Refrigerator Repair
I liked
  • Nice salesman
I didn't like
  • Lies of warrenties
#899347
Reply to reviews
We purchased our refrigerator in January of 2015..By May of 2016 the ice maker stopped working. We had in total 7 so-called technicians..before the 8th one discovered what was wrong.A very slow leak.( Ice makes can't make ice if the fridge isn't a certain temp) They...
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Product
Sears Refrigerator Repair
#893264
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We told Sears when we set up the 1st appointment. When the serviceman was on his way he called. Did he have the part....no! Sears Service now tells me I need to order the part. I order the part and schedule another appointment. The part arrives - but, you guessed...
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Product
Sears Refrigerator Repair
#886067
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It took almost a month to get it working, but the part ordered did not fix the problem.I need to present the homeowner (I'm a renter) with a Receipt so I can get reimbursed. Endless hassle trying to get a receipt. I will not be calling them back to work on anything...
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Product
Sears Refrigerator Repair
#870923
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After the third stated "successful" repair on my Kenmore refrigerator, which was in fact entirely unsuccessful, I began to complain to Sears. I had purchase their insurance policy based upon an express promise of prompt repair, or payment of policy benefits. After...
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1.0
Product
Sears Refrigerator Repair
#862336
Reply to reviews
We once used Sears for a home appliance repair. Since that went well we called them again when our refrigerator had something wrong. First the woman that we spoke with tried to sell us a home service plan, which we declined. Then she explained there would be a $95 fee...
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1.0
Product
Sears Refrigerator Repair
#843272
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