Product: Sears Refrigerator Repair Clear all filters (0 of 133 reviews match)
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We purchased a new refrigerator, stove, microwave, and dishwasher 3 years ago and because of all the electronics we agreed to buy the extended warranty (which was about the same price as all the appliances!) When stove was installed the oven and stove worked but clock...
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Anonymous
TickleMeMcHomeless

That's about right. When the 1% of the customers who buys the extended warranty actually needs to use it, they are denied. What a rip-off! Everyone should know that the extend...

Anonymous
Anonymous

Contact the news and the bbb

2.5
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Sears Refrigerator Repair
#1396631
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My refrigerator/freezer has been broken for 7 weeks!! Sears is giving us the run around. I have a service warranty with them. The have replaced the compressor and freon .it still does not work. The service company doing the repairs (Service Plus in Slidell, LA) has...
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h.kitchener
h.kitchener

Keep an eye on the news about Sears this weekend. They have to make a decision by Monday whether to file Ch. 7 or Ch. 11 bankruptcy. You may never get the fridge repaired if t...

1.0
Product
Sears Refrigerator Repair
#1380106
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Just bought a house and purchased all of my appliances from my hometown Sears. Nicest, most helpful people ever would recommend them to everyone, but... my new fridge went out July 10th, so i called 3 weeks for technicians, 3 more weeks for part to come in. Once Sears...
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2.4
Bogalusa, Louisiana
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Sears Refrigerator Repair
#1379409
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Bought a Kenmore refrigerator in 11/18. First there was something wrong with the ice maker had to wait 2 wks for a new door. After about 6 mths it just runs constantly and does not cool or make ice. Per service man fridge need a compressor but this is over 2 mths I...
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Sears Refrigerator Repair
#1379088
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Sears - Useless Customer Service!

Bought a fridge in March, door didn’t close. Tech came, broke handle. Next tech came, sent another tech from Raynor glued old handle, which role again, door still doesn’t close, next tech came in Aug. said he would order part, never did. Customer service said they have to send another tech! Lost 5 days of work!!! Don’t buy from sears!!!
1.8
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Sears Refrigerator Repair
#1373025
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I had refrigerator (only 3 years old, expensive and has already been repaired 3 times) A LEMON I WOULD SAY.... break down and it took over 5 weeks to come an repair, the technician was extremely rude. Had to ask him to leave my home. I take care of elderly and Sears...
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Sears Refrigerator Repair
#1372356
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1 year old Kenmore fridge $2500 purchase (LG), compressor failed when the fridge was 1 year old. I’m told I need to wait 3 weeks for initial service and will most likely need to wait a further 3 weeks for repair. No extended warranty means no options. This issue with...
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Anonymous
Ginger Jag

I am going through the same thing - 6 service calls, three replaced parts including compressor and it lasted a week. Getting results here is absolutely impossible.

Product
Sears Refrigerator Repair
#1370358
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I've had a very poor experience with Sears service. The compressor on my Kenmore Elite (LG) refrigerator failed. It took a week to have a technician diagnose the problem. We lost several hundred dollars worth of food. It took another 2 weeks for the technician to...
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Sears Refrigerator Repair
#1369196
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Long story short, my 23 month old Kenmore Elite refrigerator died, bad compressor. It took over 3 weeks to get on the service schedule. I waited over 4 hours for the technician then went on line to check inn the arrival status. I live in Michigan. They had my service...
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1.0
Product
Sears Refrigerator Repair
#1359110
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I also wish I seen this website before I purchased my Kenmore Elite fridge in Jan. 2015. Paid several thousand dollars and purchased the $800 extended warranty. In May 2017 the fridge stop working and Sears took three months to repair it. The problem was the compressor...
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Anonymous
Anonymous

I feel your pain and suffering. I have the same problem and no good and honest technicians refuse to work on this lemon product because that is about the life of this product....

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Sears Refrigerator Repair
#1355517
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