Product: Sears Refrigerator Repair Clear all filters (0 of 122 reviews match)
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Purchased a Kenmore Refridgerater in November 2017. This was my 2nd Kenmore fridge, the first one lasted 18 years! In mid May my icemaker stopped producing ice. Set up appointment #1: tech said I needed a new icemaker and ordered me one. Appt #2: tech comes and...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.5
Product
Sears Refrigerator Repair
I didn't like
  • Every aspect
#1335098
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My refrigerator broke on June 22 this year. Today is Aug 16th...I was so happy we purchased the "master" protection plan..... WAS?!? I had no idea how difficult it would be to fix a fridge?? They have been to my house 4 times, ordered parts, flushed it, recharged it...
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Sears_Is_Terrible
Sears_Is_Terrible

If it's any consolation, I am right there with you dealing with the same thing. Best of luck. I think we are about to just buy a new fridge and write off the whole debacle. It...

h.kitchener
h.kitchener

If you really paid $3600 for a fridge, you overpaid. Wow! Really overpaid. Now you know why these extra/extended warranties are so bad. Best to buy a basic, no-frills applianc...

1.5
Product
Sears Refrigerator Repair
I didn't like
  • Any of it
#1330994
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Sears - Service repair
June 29,2018 My 88 year old father in law called to have his refrigerator looked at because the light did not work after changing the bulb. We called a place in New Jersey, Sharon Hill Service Center. The service repair man came out after waiting a couple weeks and we...
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Product
Sears Refrigerator Repair
#1330047
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Purchased Kenmore Pro appliances in the Spring of 2016 as a result of a kitchen remodel. The expensive microwave lasted 1 year and 6 days. Money wasted. Sears offered to send out a repair person for $80.00. This would cover the visit. I did not purchase their extended...
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Product
Sears Refrigerator Repair
#1328954
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My kenmore keeps piling ice up behind the vents! The tech came out and BLAMED ALL OF US for the ice build up! He said 99.9% of the time it’s the customers leaving the freezer door open! HOW??? The door automatically shuts by itself! And then he said WE, us customers...
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1.5
Product
Sears Refrigerator Repair
#1327447
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Sears - Terrible freaking service!!

I have been complaining & contacting Sears about their terrible service since July 12th!!! A tech came out on that day. And haven’t fixed *** since then!! I still have the same problem!! I will never use! Or recommend anybody in the state of MS to use them!!!
1.0
Details
Warranty
Product
Sears Refrigerator Repair
#1323656
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I have had Sears Maintance for very long time and have never had a problem up until now. I am so disgusted with the service at Sears I can’t even begin to tell you. I made appointments for my Maintenance on all four of my appliances. So I made four appointments for my...
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1.4
Product
Sears Refrigerator Repair
I didn't like
  • Terrible customer service for repair
#1319906
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2 year old grab-n-go kenmore fridge stopped working on July 10. Called sears and talked into home warranty. Quicker service/ less $$ out of pocket. Tech came July 16. Couldn’t fix, ordered parts to be delivered July 27 and appointment for same day repair. Sears called...
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1.5
Product
Sears Refrigerator Repair
I didn't like
  • Warranty service - sucks
  • Sears customer service
#1316971
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They offered me 20% off but i shouldnt be paying anything at all!!! This is ridiculous!!! This was not my fault but the fault of your tech for putting wheels up!! Now i have to pay all the costs plus costs to either repair my floor or most likely I'll have to replace...
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2.7
Product
Sears Refrigerator Repair
#1316831
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I had a Sears repair person come out and diagnose the problem, and then return several weeks later to replace compressor and condensor... (since parts were backordered it took more than a few weeks). Fridge worked for almost 5 months before dying again. A different...
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LG Electronics
LG Electronics

Hello, I hate to hear about the issues you encountered with your refrigerator. I can definitely understand how frustrating it can be to have a service technician come diagnose...

Debb343
Debb343

Try emailing local news. Here it’s NBC “ consumer bob” like you, techs can’t seem to fix non cooling kenmore. Anyway, got a call back from local news station to send any docum...

2.4
Product
Sears Refrigerator Repair
I liked
  • Some of the service people explained the issuess
I didn't like
  • Fridge not repaired
#1316791
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