Product: Sears Refrigerator Repair Clear all filters (0 of 135 reviews match)
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Long story short, my 23 month old Kenmore Elite refrigerator died, bad compressor. It took over 3 weeks to get on the service schedule. I waited over 4 hours for the technician then went on line to check inn the arrival status. I live in Michigan. They had my service...
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1.0
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Sears Refrigerator Repair
#1359110
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I also wish I seen this website before I purchased my Kenmore Elite fridge in Jan. 2015. Paid several thousand dollars and purchased the $800 extended warranty. In May 2017 the fridge stop working and Sears took three months to repair it. The problem was the compressor...
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Anonymous
Anonymous

I feel your pain and suffering. I have the same problem and no good and honest technicians refuse to work on this lemon product because that is about the life of this product....

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Sears Refrigerator Repair
#1355517
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Our refrigerator stopped working a week ago. A tech finally came out today. We lost probably $300 worth of food, alot of frozen meat. The tech said he would verify our food loss & report it via computer. We understand that your cap is $250. He told us to just call...
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1.6
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Sears Refrigerator Repair
#1354866
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Bought a fridge from sears online and after 3 months it fried. called thier appliance repair line and a tech came out and ordered the wrong part and installed it. the fridge fried again after 2 weeks. New part on back order. waiting for 3 months!!! Keep calling and i...
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Anonymous
SearsCatalogHangingInTheOuthouse

Thanks for the heads up. I'll remember what you said the next time I am in the market for a new refrigerator. P.S.I never buy the extended warranty plans that they try to pres...

2.5
Product
Sears Refrigerator Repair
#1352387
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Sears - Bad service
I have over 7 service calls and over 2 months without fridge my next appointment is next month they care less about customer and treat you with disrespect . Issues from may until now is not fixed
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Anonymous
Felicity

I agree I'm in the same predicament terrible service and no regard for the elderly. They charged me $75.00 came out did nothing sent another service person charged me another ...

1.9
Product
Sears Refrigerator Repair
#1350973
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Had a appointment from 12-4. No serviceman at 2:39. I called the tech told me my tech was on number 5 and i was 9. She saud he would call or text me when he was om his way. No call or no technician my husband called at 5:00 amd the phone tech said a email.had been sent...
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Anonymous
Tonya55

Get over yourself. You're not the only one needing service. Maybe Next time you should fix it yourself.

Product
Sears Refrigerator Repair
#1343707
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My Kenmore Elite fridge stopped cooling on August 3, 2108. Sears technician came out on Aug 10th orderded 4 parts. I have had the parts sitting in my living room since Aug 17th. Sears gave me an appointment for Aug 23, then for no reason they bumped me to Aug 30th . I...
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Sears Refrigerator Repair
#1343541
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Today 8/30/18, I had sears service come out and check out my side by side refrigerator and freezer due to the fan in the freezer making noise and a strange foul smell coming from both the refrigerator and freezer that permeates my food. water and ice. The technician...
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Sears Refrigerator Repair
#1342972
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I bought a refrigerator from sears and less than two weeks after it was delivered, there was water running in the freezer and the refrigerator part would not stay cold. A repair person came and examined it and told me that is was not fixable, that I needed a new one....
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Sears Refrigerator Repair
I liked
  • That they had the product i as looking for
I didn't like
  • Useless customer service staff
#1339933
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Sears - In home service

On august 22 I scheduled a appointment on August 23 for service of our refridgerater the service tech missed the appt. and we were available , but the tech did not follow instructions on the service order. "service dept" Rescheduled us for August 31. This is totaly unacceptable!!! We need service NOW. Long term customer very upset, Please help. Henry D. Schneider 262 567 8695 or 262 893 0914
4.8
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Sears Refrigerator Repair
#1339738
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