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Snowblower used less than a dozen times doesn't work. SEARS solution???

Should have bought our extra protection plan...They will send it out to another state next week for an undisclosed amount of time for repair but offer no loaner. How does this help? It's the middle of the winter in New England! I repeated the exact same information to 5 different people over the course of an hour and the most they have offered is a $15.00 gift card.

So, $850.00 later we are sitting here with a brand new CRAFTSMAN snowblower that DOES NOT WORK and the burden of shoveling snow all winter.

DO NOT SHOP AT SEARS unless you are prepared to be treated very disrespectful ly. They do not value their hood customers.

Product or Service Mentioned: Sears Repair.

Reason of review: Damaged or defective.

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