A very pissed off consumer!
My refridgerator isn't even two years old & this is the second time I've had to get it repaired. Sears sent two different repairmen & all they did was tell me what I already knew,(MY REFRIDGERATOR IS BROKEN.) They told me it would be five weeks before my refridgerator would be fixed. As I explained to the woman in customer service I'm a mother with small children, five weeks is just to long of wait; her response to me was go to Wal-Mart & get a mini-fridge.
This person wrote the review because of poor customer service at Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.