Had a rattle in my 2 year old front load Kenmore washer. Called the repair center.
Told me that the service charge was $65 to show up and then they would give me an estimate on the repair. Then it was up to me to accept or deny repairs. Found an chapstick tube inside the front flap. They charged me $126, to lift it out and hand it to me.
I called and complained and that basically told me tough, thats was the service guy said and it was final. I challenged and all CS would do is give me the CEO's address.
Pretty bad if you ask me!!!
Product or Service Mentioned: Sears Repair.