I have a dishwasher (Kenmore) from Sears. It is 11 months old and the front door buttons failed.
Called to schedule repair and was given a morning window of from 8 to 12noon. By 12:30 no arrival. Called them and they said the driver would call me to tell me when they would come. No call.
Called Sears again. Same message. Same result. Try their chat serfice on line.
Same nonsense. 2PM I am still waiting either for a call or a repairman,
Stay away from Sears! Note also that the Kenmore dishwasher is probably made by Maytag and I had similar problems with one of those washers.
I switched to Sears hoping for better results. Bad idea!