Sears has 3x sent me the incorrect part which they ordered.I have finally started opening it to verify that it is the correct part and upon discovering that it is the incorrect part once again, I have tried calling them.
getting them on the telephone to obtain the correct part requires an act of congress. i feel like i am an expert in Muzak now. i have been on hold now for approximately 1.25 hours waiting for a supervisor. While doing this i am researching complaint routes and found this website.
I will NEVER buy another appliance from Sears again. I have been with out the use of my stove since September.
What can we do?This is maddening.
Review about: Sears Website.