Product: Sears Sales Representative Clear all filters (15 of 15 reviews match)
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The sales person at the Nanuet NY Sears wouldn't order me my tires, and said I have to do it myself on line. This was Wednesday, 9-27-17 @ 3PM. Older male person and very rude kept trying to sell me expensive Michelin tires instead of the ones I saw at Sears on line....
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1.0
Product
Sears Sales Representative
#1107354
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After waiting 15 minutes in line at Sears Towne East Wichita Kansas trying to check out listing to the bald headed sales guy in tools at 7:30 pm on 7/3/17 tell customers buying a lawn mower that they didn't have to ever put oil in it and selling the additional...
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Anonymous
Anonymous

"listing" listening??so is problem the waiting or did salesman allow ppl to butt in line?

1.0
Product
Sears Sales Representative
#1069508
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I visited the Sears store today at 5500 Buckeystown Pike around 9:35 a.m. The store sign states the store opens at 9:00am. I returned a Lands End product (bought online) that was too small. I took the opportunity to look around and decided to look at some Land's End...
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Freki
Freki

I have a question? How is that $500?But, seriously, that's messed up. I would have looked her in the eye and said "You shouldn't have had your doors unlocked then!

1.5
Product
Sears Sales Representative
I didn't like
  • Hostile
  • Racist
  • Rude customer service
#1052354
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Customer service sucks at sears

#1119277
2.3
Details
At Tucson Mall, looked to buy a TV, but no TVs. Went to buy a 1/4 drive torque set. Was sent to several locations to find it. Finally, frustrated, gave up. Sales person wouldn't get off their duff to show where to find. Is this why Wall Mart and Harbor Freight are thriving??
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Customer service
Layout of Store
Staff

Sears - Minnie Mouse Bed

#1055622
3.3
Details
Sales employee had the wrong price of item on the tag. Told me it was 60.00 then said the sale expired and they forgot to change the sign on the bed. So I asked how much it was and couldn't get a straight answer. she was rude and made the experience a taxing one. Wouldn't go here again just for the service. I'll pay more to go somewhere else and receive better customer service.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Really? When I called customer service and was finally able to speak with a representative, she said I should have gone to their website and read the policy online. What? Sears shoild print the exact amount of time allowed for returns, exchanges or store credit ON...
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1.9
Product
Sears Sales Representative
#843354
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I purchased a wall oven from Sears. The installer said the existing space was not tall enough. I had a handyman here who immediately began to make the adjustment. The installer said he had other installations in the area and would return to install the oven before...
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Product
Sears Sales Representative
I liked
  • Instore sales person
I didn't like
  • Customer support
#704552
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My Mother is 85 years old. She is on a fixed income of $900. per month. She contacted Sears in Longview Tx to inquire about kitchen cabinets. Sears sent a representative to her home a and convinced her to buy cabinets for $13,000. with payments of about $450. per...
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Product
Sears Sales Representative
I didn't like
  • Home delivery
  • Service
  • Delivery experience
#587402
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Buyer Beware, take your business elsewhere: I was approached, in Sears, by a representative that was offering a special on home improvements. The sales representative that came out was very nice. I received two project managers as I was sold windows and flooring. I...
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Product
Sears Sales Representative
#568959
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The provider charged us twice for the service contracts. When attempting to get a refund, I was told that it was not an option because it was too many refunds to process as each appliance was charged separately. As I continued to talk to her, she said that she would...
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3.0
Bonaire, Georgia
Product
Sears Sales Representative
#555332
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Hello everyone, I am writing you today in order to give you an insider look on what it's like to work for Sears Holdings Corporation. Before I go deeper, I want to explain that I hate Sears just as much as you do. Every day I worked for this company was highly...
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Product
Sears Sales Representative
#517379
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We took delivery of a Queen bed #08263787000 , box spring #08263723000 and metal frame #08216912000 from Sears delivery. The box spring would not fit past the entry way/up the stairs. The delivery personnel called Sears and spoke on the phone with an operator to get...
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SearsCares
Sears Response

Dear Anonymous, Please accept our apologies for any inconvenience, and frustration you’ve encountered with your mattress delivery. We are so sorry that you had to go through...

Product
Sears Sales Representative
#386119
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