Not resolved
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
1 comment

I'm 50 years old and like my dad before have always trusted and bought all my appliances from but no more! Will never buy another Sears product.

Wasted $2000 on washing machine and in home warranty and both the washing machine and the warranty are garbage. The brand new washing machine had a recall and it was night mare to get it taken care off. Two weeks after the washing machine broke and it took many calls and a lot of wasted time to get an appointment. They don't do repairs on Saturday so I now have to waste a day of work again for them to come fix it.

Oh top of that I have to be without a washing machine for three weeks because that's the earliest appointment they could give me.

Customer service are rude and unprofessional. Bought this washer just a year and three months ago.

This person wrote the review because of damaged or defective of samsung electronics washing machine from Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Sears for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment
Los Angeles, California, United States #1261751

Your complaint should be with Samsung that had hand tied all the retailers by insisting that a Samsung factory certified tech has to perform service. Not to mention that the refuse to take the inventory back that is sitting in the retailers inventory.

You May Also Like