worst customer service ever. I bought a washer dryer and was told delivery would be 2 days later on a friday.
I waited all day friday and gave them a call about 5 pm. They said washer and dryer werent even loded on the truck that morning. So there is one day i burned up waiting on sears. They told me it would be here on sunday so i again cancel anything i have to do and waite.
Called them today (Sunday) and they don't have any record of a sunday delivery date. They told me it would be next wednesday for delivery. So to Sears my time is worth nothing. 2 days off work and a sunday lost waiting for them to get there act strait.
I sent them a couple e-mails about it and they cant even figure out that i bought any thing from them. I called the store where i boght it and the machine on the other end told me every body was busy and to leave a message to have them call me back. I did and they never called me back. I cant figure out a way to resolve this other than canceling my order and getting my money back.
They have no regard for there customers and I havent even recived so much as an apoligy from them.
Worst service ever. Dont buy anything from sears
Product or Service Mentioned: Sears Delivery Service.
Monetary Loss: $700.