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Don't ever order from Sears or Sears.com. It is the most incompetent group of individuals I have EVER had the displeasure of dealing with!

I ordered 1 smail, simple washer and a set of washer hoses to be delivered. They delivered the hoses and LOST the washer! It took 14 phone calls back and forth between sears.com customer service and sears home delivery before I finally got someone on the phone that had a brain! They still haven't delivered the washer and now when I try to call the installer, his voice mailbox is "full" so, how convenient, you can't leave a message.

Bottom line...

don't buy from Sears or Sears.com.

They've lost two of my orders but were more than happy to charge my card! Buy your items in person from any store!

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