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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Layout of Store
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Value for money

Ordered a Bodum Bistro Burr Grinder from two weeks ago. Got a email 10 days ago with a USPS Tracking #.

The item was never shipped and this is a scam and Sears is a fraud. This is their Marketplace seller and the seller charges your credit card and doesn't send the item. USPS tells me the tracking # is not good and no item was ever picked up at FASTMEDIA. Never use Sears.

com for anything. The company is fraud. No wonder they are going out of business! Do not order anything from them because you will never get it.

After numerous calls and chats, no response from Sears. Spoke to someone on the phone and they hung up on me after I told them the item was never shipped and FASTMEDIA gave me a tracking number.

Product or Service Mentioned: Sears Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $64.

Preferred solution: Let the company propose a solution.

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