I purchased a 70 inch Toshiba DLP Television back in 2008 with an extended 5 year warranty through Sears covering me through 2013. I recently contacted Sears concerning white dots appearing on my television screen.
After talking to two Sears reps, they informed me that I should contact Toshiba as they were the manufacturer and Sears would not cover the imperfections on my screen (would not even send a technician to my house to examine the television). I don't understand how they can charge 350 dollars for an extended warranty and then refuse to at minimum diagnose the problem.
Monetary Loss: $2000.