I went to buy an edger at Sears and it was used. I ordered it online and they refuse to come and pick it up.
I have spoken to their customer service but they only try to delay things. When I spoke to customer service they told me it was not illegal to sell something that was used and with obvious wear and tear. The edger was bent, scratched and the paint had been worn off. They refuse to send me a new one.
I am cancelling my credit card payment and planning on writing their executives with my complaint.