We purchased 10,000 of Kenmore Elite Appliances from Sears in July (5 months ago). So far, we've had 2 issues.
1st-my dishwasher does not dry my dishes. It took 1 month for them to come to my home and all I was told is that I was using the wrong detergent??? I use a normal detergent like they sell in the grocery store. Now my washing machine is broken and does not drain.
I have an 8 month old son and 4 other people living in my home and I can not wash out clothes.
They will not come to fix it for 10 days! And they will not reimburse me for my laundromat bills or to have another technician come from another company.
This is ridiculous and I will never buy another Sears product.
Monetary Loss: $1.