after purchasing a Kenmore HE2 washer and dryer, the washing machine stoped working. All efforts by the customer relations dept failed to work.
Finally they said they would issue a work order for a repairman to come to the house. How soon can they be here I asked? "2 weeks" was the response. I said "That is just unnaceptable, I can have any repairman out within 2-3 days." And she Replies " "Go ahead and it will void your warranty."
SERVICE? WHAT SERVICE. 2 weeks without a washer and a large family...Sears just lost my business for Life..Im still waiting on the repairman and taking my laundry to the local facility...I should leave this washer sitting on the doorstep at the local sears where I bought it....
Monetary Loss: $280.