I put a maintenance agreement on my credit card. The technician was supposed to show next day.
Received call 30 min before end time saying he would be out next day. Next day, no call no show. I called Sears direct. They want to reschedule my fridge repair till the 14th.
I had to throw out a lot of food go rent a fridge, and wasted two days waiting for a technician that never showed. I want the maintenance agreement cancelled and the money credited back to my credit card. Jim Oberg/2040 McNab Ave Long Beach Ca/ 5625967504. I am done with Sears.
You just lost a customer.If this is how big business works then I want nothing more to do with Sears. Your customes are what made you the Giant you are and this is unacceptable.
Product or Service Mentioned: Sears Repair.