We bought a sears front loader washer a few years ago. The rubber gasket in the front of the unit that holds the water in the tank broke 3 - 4 times. They rebuilt the machine but finally gave us a new one. Problem solved? No!
The gasket just broke again on the new machine and flooded our upstairs, again. We set-up an appointment for them to come out today to fix it. They were to call in advance to tell me the approximate time they would be here. Instead I get a call from Dave the service guy telling me that since I didnt pick up the phone, I would have to re-schedule. Totally ridiculous!
I will never ever set foot back in sears.