Emory, Virginia
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NEVER, NEVER pirchas a service smart agreement. Only covers $500 worth of repairs.

Cost is $273 for a refrigerator and they tell you can cacel at anytime with refund. Had 2 service visits on ice maker did not fix either time, some how after dealing with this for about 8 weeks it fixed itself. Now another agreement i could have bought would have been $103. They never told me about that one or that the one i bought only covers repairs up to $500.

I emailed corporate got an unsatisfactory response, have been trying to contact someone at corporate fir over an hour and the oprators are rude and have transferred me 3 times to repair division. I used this number no help

This person wrote the review because of bad quality of sears service smart protection plan from Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).

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