We purchased all our kitchen appliances from Sears less than 6 months ago. The dishwasher stopped working so we called Sears service for a warranty repair.
They scheduled us over a week away during the holidays. They said they would be at our house between 8 AM and noon. At 10 AM on the day they were to arrive they called and said they wouldn't be there and added another week before they could come. When we told them that was unsatisfactory and asked to speak to a manager they hung up.
We have not had a dishwasher since before thanksgiving and still do not on December 6th.
The woman who called stated that because it was a warranty repair we would need to wait. I am through buying anything from Sears.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $700.