2.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

I don't know what else to say except that I have gotten the worst service from Sears on my appliances and I'm really upset. No assistance at all no matter who I've talked to.

I received my dishwasher and there were scratches on the panel. Just because I reported it after 3 days because my cabinets were not completely installed so I couldn't install the dishwasher the same day it was delivered when we removed the protective film we noticed the marks.

We called Sears we went to the store I've spoken to more then 15 people and the answer was no. we cannot replace or do anything to help you.

Product or Service Mentioned: Sears Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $600.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Feb 15, 2017.
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