Product: Sears Shipping Service Clear all filters (77 of 77 reviews match)
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SEARS STEALS FROM CUSTOMERS AND COULD CARELESS THEY WRECKED CHRISTMAS and didn’t return my money.. AND WOULD HELP IF CUSTOMER SERVICE UNDERSTOOD ENGLISH. I said I have my receipt and bank statement he said call bank cuz on his end I have no order they now haven’t...
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1.0
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Sears Shipping Service
#1142857
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Hi I purchased on Black Friday all the appliances for my kitchen and ask them to make sure it happens on the 1st of December they guaranteed me that it was so I took off that day from work well Sears only delivered the range and fridge they didn’t send the microwave...
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1.0
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Sears Shipping Service
#1140890
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Called and been on line with emails more times than I can count. Looks like I'm not getting funds back, but will pester them to eternity just for the principle of it. My advice...Don't buy from sears on line, Just let them fade away like they should. Not the company...
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1.0
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Sears Shipping Service
#1104279
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Sears - Ordered on line got wrong item

#1107169
2.4
Details
Ordered on line Sears sent wrong item and wont send return label. I have to drive 5 hrs to a store for refund on exchange. No wonder they are near extinction.
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Customer service
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Sears Shipping Service Review

#1019924
1.0
Details
Purchase online for a Christmas present that never arrived. Batman snow globe light would have been an amazing gift if it would have arrived. I called the number to get a refund worst customer service and liars outsourced to goat land! 30 days wait same process no results and it's now March 2017!!! Don't buy anything from Sears!
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Sears Shipping Service Review

#940406
1.8
Details
No one answers the phones. The site is always down Waiting on 2 darn wire shelves for 3 weeks. Ill never buy from sears again.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Sears - Empty parts box
Sears - Empty parts box
So when I get home last night and open the package I see nothing but paper in the box and no parts is this a joke? And when I call this morning and ask them to overnight the package because i need to mow my lawn they said they could not I am really disappointed in...
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1.0
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Sears Shipping Service
#1103866
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Went into the local Sears Store Georgetown Texas 78628 and ordered a front door switch for a Kenmore dryer submit it all information ask for model number serial number and so on, paid $27.46 left the store received the part in the mail approximately 6 days later it was...
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1.3
Product
Sears Shipping Service
#1091223
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I ordered a refrigerator by phone. The Rep. and I itemized to ea. other the correct product numbers. When I recvd. email confirmation, it wasn't at all what I ordered. I told them not to cancel but to switch the product numbers and ship my refrigerator. They said...
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1.0
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Sears Shipping Service
#1087951
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I call sears back, and explain the whole story yet again. He just says "I see it was supposed to be there May 24th, we will cancel the order." I do not want to cancel, I've been waiting this long. He has no other replies except "let's cancel and refund", or when I...
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Anonymous
Anonymous

Im never shopping at Sears again. Being jerked around for a refund

Anonymous
Anonymous

This JUST happened to me

1.4
Product
Sears Shipping Service
#1061560
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Never ever order anything from sears,their shipping employees are thieveves
I paid for 6 weight plates(10lbs plates) at sears and it was shipped to my house,I opened box and they sent me 5 plates, If I as an individual stole just one 10pound plate in their store they would send me to jail but what will I do to you from stealing from me? The...
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Anonymous
Anonymous

Spread it all over and also contact the bbb I would not recommend purchasing anything from them. Rochester, NY

Anonymous
Anonymous

"stole just one 10pound"Thanks for your review. I was worried about ordering weight plates considering the growing black market for 10LB weight plates. I feel they should do s...

1.0
Product
Sears Shipping Service
#1058189
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Ordered two parts for a washer, belt and hose set. Received the belt ok but the hose was an incorrect part. I called Sears and told that they would email me an authorization to return the hose. They said their computer was down but they would manually handle it. Didn't...
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2.2
Product
Sears Shipping Service
I didn't like
  • Wrong part shipped and never got it corrected
#1049456
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not easily damaged and two it would be really hard for someone to determine that it was damaged inside the package unless the whole package was mangled in a bad wreck, And third since when does USPS deliver damaged packages back to the sender...not very often. I don't have time for this BS. If you value your time and energy and ordering something and just getting it without a bunch of hassle, avoid online sears...
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1.4
Product
Sears Shipping Service
I liked
  • Website was easy to navigate
I didn't like
  • That they offer stuff for sale that they dont even have
#1031268
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