Product: Sears Shipping Service Clear all filters (0 of 93 reviews match)
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I ordered a black and decker coffee maker through sears. Sears had a secondary partner, Jet.com whom the coffee pot was ordered to. 1 month went by and nothing. I called sears to get my money back and they said because jet.com was the secondary partner, I had to go...
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AblazeParakeet
AblazeParakeet

I also never received my full order. Never again will I use Sears Website. GOODBYE SEARS!!

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Sears Shipping Service
#1327382
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what happened I order some parts they sent me the wrong Parts the first time call them told to talk to her supervisor and turned around send me the complete mandolin house assembly when I received it took it out of the box went to put it on the lawn mower no housing...
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Anonymous
Anonymous

(mumble mumble) - In this country we use punctuation and capital letters.

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Sears Shipping Service
#1280618
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Sears - Horrible company

Ordered a part for a broken washer with 2 day shipping. Three days later they hadn't even shipped the part, called them and they shipped it a day later. When the part arrived it was someone else's order. This has happened twice. Their only solution was to just give us the $11 back. 2 weeks later and our washer is still broken. This is a terrible company, I will never do business with them again.
1.0
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Sears Shipping Service
#1251908
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Ordered parts from Sears they arrive March 2, 2018, the shipped parts I got were not the parts I ordered, but the packing label had the right parts listed. I called and got a return confirmation #, Mailed parts back March 5th, 2018, UPS tracking said parts were...
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1.0
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Sears Shipping Service
I didn't like
  • Customer service
  • Refunds
  • Merchandise and return
#1247240
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Sears - Horrible customer service

Canceled item, still shipped me the washer part, huge bulk freight item and then sent UPS to wrong pick up address for return. Spoke to them about 20 times, everytime no manager available. Highest level of incompetence ever experienced, very aggravating to deal with.
1.0
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Sears Shipping Service
#1246133
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I called to check and see where the second item from a 2 piece tool set was. Was it shipped separately or what happened. After speaking to six (6) different people for over half an hour, nothing was resolved. I'm still missing the " mechanical fingers" which was the...
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Sears Shipping Service
#1244814
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I am very displeased with Sears online ordering process, I placed and order on Monday for a dress for my daughter to wear to an event on Saturday. Sears stated the package would be here on Friday. Friday came no package!!!! I have tracked my order and been assured that...
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1.0
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Sears Shipping Service
I didn't like
  • No one in credit would speak to me on the phone
#1217780
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Resolved
Resolved: The worst store please don't buy from sears

I bought mattress vs box from north Austin sears store and i payed for delivery, they scheduled shipping for me to next day but on the next day they call me and they want to rescheduled for a week, I was ok week later they did same thing four times over a months and finally they said it is lost. They Don't have it in the store to. It was bad experience. I'm still waiting it is almost two month
2.2
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Sears Shipping Service
#1216372
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I purchased a Dutch oven online on the Kmart site. It was a 7 quart cast iron. My daughter called me a few min later and I told her I got a really good deal on a Dutch oven.She said oh Mom do you realize how heavy that is, And then when you have something in it. You...
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1.0
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Sears Shipping Service
I didn't like
  • Could not cancel order terrible
  • Causing extreme stress
  • I wrote it all in my review
#1186644
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Bought a washer and dryer from Sears, they told me delivery would be two days. The night before they called with a delivery window for the following morning and then called in the morning to delay delivery for another five days. I called to see if I could pickup and...
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2.2
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Sears Shipping Service
#1185649
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