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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

My husband purchased a shirt and pants in august. He never wore them so i found the receipt and tried to bring them back.

I was shocked to find that after 30 days there are no exchanges. Not even store credit. The clothes were never worn and had the tags still on. Thats a shame.

I dont think I will be going back to Sears.

Mrs. Rosemarie Young

Reason of review: Return, Exchange or Cancellation Policy.

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You were shocked that clothes bought more than two months ago couldn't be taken back? What else are you shocked by?

That summer is hot?

Money is green? Since this has to be 50 words, I will go on to say that people like you are what make shopping so difficult.

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