Exchange, Refund and Cancellation Policy

Two months ago,my 95 yr old mother purchased a smart tv from Sears for $300.Today the tv would not turn on.

She called the Danbury store and an 800 number and was spoken to rudely and disrespectfully. Not quite sure how this will be resolved, but I will not be purchasing from Sears or Kmart again. I shop at Sears or Kmart at least 4 times a month. Clothes,appliances and housewares.

I will be shopping at local merchants from now on.

The prices are a little higher but the respect and quality of service is worth it.Dealing with Sears service is soul crushing.

This person wrote the review because of damaged or defective of smart tv from Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Sears for you to read. This information may help you with your purchase decision.


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