4125 Cleveland Ave, Fort Myers, FL 33901, USA
Not resolved

6-18-2018 I went to sears in the Edison mall on Fort Myers to pay my 7-25-18 the Sears credit cards $2374.89, I paid CASH,the casher gave a RECEIPT CASH TOTAL 2374.89. Becase it is a big money ,so I checked and read again,again.

Until I got JUIY the statement , show l only paid $1374.89. I8immediately I called the statement office, a man asked me ,do you have RECEIPT , YES, I GOT. Then I went to STAPLES to fax 1-866-940-5592 to Sears credit cards. Then I went to sears store , the manger told me, 6-18-18 he closed the money, loss $1000.

So he stole my$1000 to put the balance due.

SEARS gave the receipt look like a TRASH. A lady told me, I did not to pay the $1000 on the 7-24-18, she gave a new card, but the $1000 still show my new CARD, and I did not ACTIVATE the new card, why they can open the new account.

Product or Service Mentioned: Sears Credit Card.

Reason of review: Problems with payment.

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What that person did was a crime and they should be fired and Sears should credit your account for what you paid.


Oh my this is absolutely wrong . They should be suied