6-18-2018 I went to sears in the Edison mall on Fort Myers to pay my 7-25-18 the Sears credit cards $2374.89, I paid CASH,the casher gave a RECEIPT CASH TOTAL 2374.89. Becase it is a big money ,so I checked and read again,again.
Until I got JUIY the statement , show l only paid $1374.89. I8immediately I called the statement office, a man asked me ,do you have RECEIPT , YES, I GOT. Then I went to STAPLES to fax 1-866-940-5592 to Sears credit cards. Then I went to sears store , the manger told me, 6-18-18 he closed the money, loss $1000.
So he stole my$1000 to put the balance due.
SEARS gave the receipt look like a TRASH. A lady told me, I did not to pay the $1000 on the 7-24-18, she gave a new card, but the $1000 still show my new CARD, and I did not ACTIVATE the new card, why they can open the new account.
Product or Service Mentioned: Sears Credit Card.
Reason of review: Problems with payment.