Everyone who wants to sue Sears or thinks they may have an action against Sears, I recommend you googling the follow VERY RECENT lawsuit against Sears:
Dank v. Sears Holding Mgt. Corp., 93 A.D.3d 627 (N.Y. App. Div. 2d Dep't 2012)
Type that into the Google Search box. Basically the Supreme Ct of New York found that the Consumer who relied on the Sears "Price Matching" guarantee (aka BAIT AND SWITCH THEN *** OVER policy) had a valid lawsuit against Sears BUT he didn't document his evidence!! He spoke to employees ON THE PHONE by calling each Sears store directly - ALWAYS GET IT IN WRITING OR E-MAIL CUSTOMER SERVICE ASKING FOR A SUMMARY OF WHAT YOU DISCUSSED IN YOUR CONVERSATION!!
Sears has pissed off TOO MANY CUSTOMERS with their bad faith dealing and EVERY STATE and the federal system have laws/statutes protecting the customer (us)!! Sears Holdings Management Corp. needs to own up to their policies & take responsibility for the actions of their MANAGEMENT and customer service agents and STOP LYING TO THE CONSUMER.
Also, google "Sears lawsuits" or "Sears class action" if you want to read some stories about how bad Sears treats its customers.
Review about: Sears Manager.
Monetary Loss: $800.