I cant stand Sears after this weekend. I purchased a $1900 refrigerator because mine broke and was told it would be delivered the next day.

The next day came and I got a call that it was damaged and would have to wait five more days. After a bit of complaining I was told that I would have one the next day. The next day came and 5 min before my delivery I got a call from the delivery guy and was told the new one was damaged as well and would have to wait to see when they could get one in. I drove to the store with my family to get something and was told that they had nothing in stock that was white.

The manager offered nothing to remedy the situation and wouldn't even listen to me, even though I was calm as can be, though I had the right to be outraged.

They gave me a refund and said sorry. Last penny they ever see from me.

Monetary Loss: $1900.

Company wrote 0 public responses to the review from Jun 18, 2012.
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