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We bought a new frig. It was not delivered on time.

Finally got it and it would not work and we lost $400 worth of food. Everything spoiled. Called SEARS back and were told it would be a week before replacement would be here. Second one came damaged.

Plugged it in and resupplied freezer and frig. All the food went bad again. SEARS sent a repairman. He took out 2 screws ran the fan under faucet to deice it.

Took 10-15 min and charged $297 for a repair. We were basically told, "If you want your freezer contents to be frozen, turn the freezer on High. But then your refrigerator will not keep food fresh. " Was told it was made in Mexico so what did we expect.

None of my food was replaced.

We have lost full contents 3 times losing over $1100, worth of food. Do Not Buy from Sears.

Product or Service Mentioned: Sears Repair.

Reason of review: Bad service, delivery, warranty, .

Monetary Loss: $1100.

Preferred solution: Full refund.

I didn't like: Junk appliances delivered.

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