I bought a refrigerator 2 months ago. 2 weeks into it the ice maker acted up. They came out, said I needed to give it some time & the ice make was fine. I continued to have problems.
The ice maker freezes up & goes into crushed ice mode at will.
So. i called again.. hoping for a new ice maker because in my silly little brain the one i was given had a defect. He came out took the ice maker apart & said that when it goes into crushed ice mode ..all by itself..i need to take apart the ice maker to make sure some little plastic piece is in place.
Now..I thought i paid 1800.00 for a "working" refrigerator.. not a damaged one. So I called sears :-) They told me that i had to have the service person come out to my house 4 times for the same problem before they would take it into consideration & say it was damaged... what kind of #@%&* is that?