I ordered a dishwasher on cyber monday at a great discount. It was in stock.
I even selected a delivery time - for tomorrow. Today, I received an email saying there was a problem with my order. I checked my payment method (paypal) and they did pull my money, so that wasn't the issue. I called customer service and they offered to replace the order at the full price minus 10% because it was cancelled.
Why was it cancelled? An inventory issue. But if I go to the website now, it shows "in stock" for the exact same zip code, with a delivery time of 2 days from now. 8 attempts to transfer my call to "online service" failed, and no one is able to help me.
I'm going to blanket the internet with this story and call my my state's attorney general's office. This is illegal!
Review about: Sears Delivery Service.
Monetary Loss: $720.