I have been trying to get my washing machine fixed for over 2 months now. We have had to make 4 services calls, with the 8am to 5pm window.
First time tech showed up at 7pm, talked on his cell and ordered the wrong part, 2nd time another tech came went to install part and noticed it was wrong, 3rd time they called and told me to reschedule my appt since no one was at home, I was like What? Appt. 4th time, which is today (9/24/08), I am on the phone now because they said i have to reschedule since no one was there. My washing machine is hooked up outside my house for service so there wouldn't be any rescheduling.
They said tech called and no one was there, but hey if they would have went to my door and knocked like they should have they would have ran right into the washer!! Also, service was told about this when I made the last two appointments....this is getting way out of control. Also I had to buy a cheap 300.00 washing machine, because the laundry mat is outragous!!!
Horrible Horrible Service.